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Creating a WhatsApp payment link

To start creating a payment link:

  1. Sign in to the Expert Back Office:
    https://secure.lyra.com/portal/
  2. Click Other actions at the bottom of the menu to access your Expert Back Office.

    Other actions appears only if your user account has the "Access to the expert back office” permission.

    Reach out to your company’s back office administrator to obtain this permission.

  3. Go to Management > Payment orders or TEST payment orders according to your needs.
  4. Click Create a link.
  • Adding a logo into the message header

Step 1: Configuring the link

  1. Select the shop of your choice from the drop-down list.
  2. In the Link parameters section:
    • Enter the Amount of the transaction
    • Select the Currency of the transaction
    • Enter the Order reference (maximum 64 alphanumeric characters)
      You can set this field as mandatory via the Expert Back Office (Settings > Shop > Configuration).
    • Enter theBuyer’s e-mail address
    • Enter the Buyer reference
  3. In Transmission channel, select the WhatsApp transmission channel.
  4. In WhatsApp parameters, enter the recipient’s phone number.

Step 2: Modify advanced parameters

To facilitate the creation of the payment link, all the advanced parameters are configured with a default value.

If the default configuration suits you, click Next to move on to step 3.

  1. To modify the default configuration, see the chapters:
    • Modifying the advanced parameters of the link
    • Requesting registration of the payment method
    • Adjusting the transaction options
  2. Click Next.

Step 3: Select the header to add to your WhatsApp message

For more information on the message headers, see chapter: Adding a logo into the message header.

  1. Select the header from the drop-down list.

  2. Click Send.
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