Payment with a card for which it is impossible to verify the enrollment into SafeKey program

To trigger one or more actions when the transaction is made with a card whose enrollment in the American Express Safekey program cannot be verified due to a malfunction of their Directory Server:

  1. Click the Enable button.
    The green bar indicates that the profile is activated.
  2. Select the action that you wish to trigger when the profile appears.
    The possible values are:
    • Raise an alert
    • Validate manually
    • Refuse
    If you want to define one or more other actions:
  3. Click Add.
  4. Select another action that you wish to trigger when the profile appears.
  5. Click Save at the bottom of the page.