Creating notification rules specific to risk assessment

Use case: The risk assessment action is configured in order to Raise an alert. The merchant wishes to receive an e-mail as soon as a verification process detects risk of fraud.

To create the associated notification rule:

In your Expert Back Office, go to the following menu: Settings > Notification rules.
Click the Create a rule button in the bottom left corner of the screen.
Select Advanced notification.
Select the notification type: E-mail sent to the merchant.
Click Next.
Check the triggering events depending on your needs.
Example: Payment declined, Payment accepted and Token creation.
In the Rule conditions section, click Add.
In the Variable column, select Informative risk assessment.
Select the equal to operator.
Select the Failed value.
Click Next.
Enter the Rule reference.
Enter the e-mail address to notify.
Select the fields to be included in the e-mail.
By default, the information of the advanced risk assessment module is already included.
If you want to change the message body, click Customize default text values in the E-mail settings section.
Once you have completed the configuration, click Create.

When a risk rule configured with the Raise an alert action is triggered, the merchant receives an e-mail containing the details of the call to the advanced risk assessment module:

Categories

Tags

Creating notification rules specific to risk assessment