Importing a file

1. In your Expert Back Office, go to the following menu: Management > Payment orders.
2. Click Import, then Payment orders.
   

3. Select the shop with which you wish to create the payment order.
4. Two actions are available:
   • Control file format.

     This option allows to control the structure and the file content.

     In case of error, a report appears indicating the detected error and the line that contains it.

     If the file is valid, a new window will prompt you to import the file.

   • Import a file.

     This option allows to control the structure and the file content and then create payment orders based on the file content.

     In case of error, a report appears indicating the detected error and the line that contains it.

     If the file is valid, a confirmation message is displayed. If you confirm the import, the payment orders are created and the e-mails sent automatically.

The tables below present the different types of errors related to sms payment orders.

• Errors in the Header record line

  Error message	Description
  Incorrect header	The first line of the file must be presented as follows "version;shopId;MODE;CHANNEL".
  Incorrect file version number	The first field of the header must be set to "02".
  Incorrect shop number	The Shop ID must contain 8 digits and must correspond to the Shop selected for the file import.
  Incorrect mode	Two possible values: "TEST" or "PRODUCTION". Via the test “TEST payment orders” menu you cannot send the value.PRODUCTION. Via the “Payment orders” menu you cannot send the TEST value.
  Incorrect channel	The channel must be set to "ALL”.

• Errors in the Detail record line

  Error message	Description
  Wrong number of parameters	This message is returned in the following cases: The line is empty One or several parameters are missing from the line There is one or several extra parameters on the line
  Incorrect channel	Possible values are: MAIL SMS URL PHONE WHATSAPP INVOICE
  Invalid action	Possible values are: PAYMENT REGISTER REGISTER_PAY ASK_REGISTER_PAY
  Invalid action for the data collection form	Only the PAYMENT value is accepted if you wish to use the date collection form (Position 13 in the fiile).
  Missing phone number	The phone number is mandatory for the SMS channel.
  Missing e-mail	The e-mail address is required for the channelMAILor if the action is REGISTER,REGISTER_PAYorASK_REGISTER_PAY.
  Missing amount	The amount cannot be sent empty.
  Invalid amount	The amount must be higher than 0 and must be expressed in the smallest unit of the currency.
  Invalid amount for actionREGISTER	The amount must be equal to 0 in the case of recording a payment method without payment.
  Missing currency	The currency cannot be sent empty.
  Incorrect Currency	The transmitted value must correspond to the ISO 4217 code (numeric code) of the company currency.
  Invalid e-mail	The transmitted e-mail address does not match the expected format.
  Invalid validation mode	Possible values: 0 or 1.
  Invalid expiry date	Cannot be before the current date and may not exceed 90 days.
  Invalid VAT rate	The transmitted VAT rate does not match the expected format.
  Invalid 3DS preference	The possible values are: "FRICTIONLESS" "NO_PREFERENCE" "CHALLENGE_REQUESTED" "CHALLENGE_MANDATE"