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Creating a payment link by e-mail

To start creating a payment link:

  1. Sign in to the Expert Back Office:
    https://secure.lyra.com/portal/
  2. Click Other actions at the bottom of the menu to access your Expert Back Office.

    Other actions appears only if your user account has the "Access to the expert back office” permission.

    Reach out to your company’s back office administrator to obtain this permission.

  3. Go to Management > Payment orders or TEST payment orders according to your needs.
  4. Click Create a link.

Step 1: Configure the link

  1. Select the shop of your choice from the drop-down list.
  2. In the Link parameters section:
    • Enter the Amount of the transaction
    • Select the Currency of the transaction
    • Enter the Order reference (maximum 64 alphanumeric characters)
      You can set this field as mandatory via the Expert Back Office (Settings > Shop > Configuration).
    • Enter the Buyer’s e-mail address

      To send the link to several recipients, enter the e-mail addresses separated by a “;”.

      One payment order is created per recipient. The number of recipients is unlimited.

      After payment, each transaction corresponds to a unique recipient.

      In order to identify the created links, the Order reference field is incremented by 1 to 3 numeric characters.

      These characters are concatenated with the order reference by a hyphen.

      Example of a payment link sent to 3 recipients with the order reference: “Recovery”. Three links are created with the following references:

      • Recovery-001
      • Recovery-002
      • Recovery-003
    • Enter the Buyer reference
  3. In the Transmission channel section, select the E-mail transmission channel.
  4. You can send a hidden copy of the payment link.
    To do this, in the E-mail delivery parameters section:
    • toggle the first switch to the right to send it to the store administrator
      The e-mail of the administrator is configured in the Expert Back Office menu Settings > Shop > Configuration).
    • toggle the second switch to the right to receive it at the e-mail address associated with your user account
    • enter an e-mail address to send it to the recipient of your choice.

Step 2: Modify advanced parameters

To facilitate the creation of the payment link, all the advanced parameters are configured with a default value.

If the default configuration suits you, click Next to move on to step 3.

  1. To modify the default configuration, see the chapters:
    • Modifying the advanced parameters of the link
    • Requesting registration of the payment method
    • Adjusting the transaction options
  2. Click Next.

Step 3: Customize the message content

To facilitate the creation of the payment link, the gateway suggests a default message.

If this message suits you, click on Send.

  1. For more information, see chapters:
    • Choose the e-mail template to use
    • Customizing the content of the payment link
  2. Click Send.
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