Customizing the body of the message to be sent

The merchant has the option to change the subject and body of the message containing the payment link.

By default, the e-mail containing the payment link has the following subject: “Your payment order”.

The default message is:

Message sent by %shop_name%

Hello,

This e-mail contains a payment order of %amount% valid until %end_date%. To confirm the payment, click on the following link:

%url%

If you encounter any difficulties or if this message is not correctly displayed, contact %shop_contact%.

If you want to access the online shop: %shop_url%

It contains variables surrounded by two “%” that allow to dynamically display the associated values (e.g. %amount%).

The table below lists the available variables:

Variables	Description	Required
%reference%	Payment order reference. Corresponds to the field Reference of the Order details section.	No
%amount%	Amount to be paid. Corresponds to the Amount field of the Order details section.	No
%start_date%	The date of payment order creation. *Note:* When editing a payment order, this variable is set to the creation date registered at the time of the creation. This value cannot be edited.	No
%end_date%	Link expiration date. Corresponds to the field Exp. date of the Order details section.	No
%shop_name%	Shop name defined in the shop configuration.	No
%url%	Payment link. This link indicates: The amount The expiration date of the payment order (if provided) A click on the link allows to access the payment page. *Note:* If the %url% variable is not included in the body of the message, the payment link will be automatically inserted at the end of the message.	Yes
%shop_contact%	E-mail address to contact in case an issue occurs. The e-mail address corresponds to: The e-mail address of the shop administrator, if you specified it when the shop was registered. Otherwise, the e-mail address of the shop administrator. The e-mail address of the shop administrator can be changed via the Expert Back Office (Settings > Shop > Configuration).	No
%shop_url%	URL of the merchant website that is defined in the shop configuration.	No

Example of using variables for customizing the subject of the message:

Subject: Offer %reference% valid from %start_date% to %end_date% for %amount%

Result:

Subject: Offer 1234 valid from XX/XX/20XX to XX/XX/20XX of EUR 100