Customizing the body of the message to be sent
The merchant has the option to change the subject and body of the message containing the payment link.
By default, the e-mail containing the payment link has the following subject: “Your payment order”.
The default message is:
Message sent by %shop_name% Hello, This e-mail contains a payment order of %amount% valid until %end_date%. To confirm the payment, click on the following link: %url% If you encounter any difficulties or if this message is not correctly displayed, contact %shop_contact%. If you want to access the online shop: %shop_url% |
It contains variables surrounded by two “%” that allow to dynamically display the associated values (e.g. %amount%).
The table below lists the available variables:
Variables | Description | Required |
---|---|---|
%reference% | Payment order reference. Corresponds to the field Reference of the Order details section. | No |
%amount% | Amount to be paid. Corresponds to the Amount field of the Order details section. | No |
%start_date% | The date of payment order creation. Note: When editing a payment order, this variable is set to the creation date registered at the time of the creation. This value cannot be edited. | No |
%end_date% | Link expiration date. Corresponds to the field Exp. date of the Order details section. | No |
%shop_name% | Shop name defined in the shop configuration. | No |
%url% | Payment link. This link indicates:
A click on the link allows to access the payment page. Note: If the %url% variable is not included in the body of the message, the payment link will be automatically inserted at the end of the message. | Yes |
%shop_contact% | E-mail address to contact in case an issue occurs. The e-mail address corresponds to:
The e-mail address of the shop administrator can be changed via the Expert Back Office (Settings > Shop > Configuration). | No |
%shop_url% | URL of the merchant website that is defined in the shop configuration. | No |
Subject: Offer %reference% valid from %start_date% to %end_date% for %amount%
Subject: Offer 1234 valid from XX/XX/20XX to XX/XX/20XX of EUR 100