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Viewing the list of greylisted cards

Go to Settings > Risk assessment > [your shop name] and click on the Card greylist tab.

For each card on the greylist, the interface lists:
  • The partially masked card number
  • The card type
  • The source (transaction or entry interface)
  • The reason for greylisting the card
  • The user who performed the action
  • The date of greylisting the card
  • Buyer details (e-mail, name)
  • The reference of the order that was used for greylisting
  • The reference of the transaction that was used for greylisting

It is also possible to view the details of the transaction that was used for greylisting.

To do this, make a right click on the card, then select Search the associated transaction in the context menu.

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