Updating a token
- Update buyer details
This operation allows to update information about the buyer. It also gives the possibility to update the token ID.
- Replace the payment method
This operation allows to update the buyer's payment method. It also gives the possibility to update the token ID.
- Via Management > Recurring payments, search for the token to update.
- Right-click the token.
- Click Modify.
- Click Update buyer details.
The token update page appears. Only editable fields are available for input.
- Edit the e-mail address, if needed.
- Generate a new token if you wish to replace the old one.
- Complete or edit the information about the buyer.
Only editable fields can be updated.
Certain details such as the buyer’s first and last names that are specified during the creation of a SEPA mandate cannot be changed.
- Click the Validate button to save the changes.
- Via Management > Recurring payments, search for the token to update.
- Right-click the token.
- Click Replace the payment method
The token update page appears.
- Generate a new token if you wish to replace the old one.
- Enter the new information about the buyer’s payment method.
It is possible to replace the details of one payment card with the details of another payment card within the limits of the payment methods supported by the shop.
However, a card payment method cannot be replaced by an IBAN.
- Click the Validate button to save the changes.
- its amount is 1.00 EUR or EUR 0.00, if supported by the acquirer,
- its status is either "Accepted" (vads_trans_status=ACCEPTED) or "Refused" (vads_trans_status=REFUSED),
- it is never captured and remains in the "Transactions is progress" tab.
In any case, the merchant will be notified about this update if the Instant Payment Notification URL on an operation coming from the Back Office rule is enabled.
