• France
status page
Demo shops
assistance
FAQContact support
Search
Categories
Tags
Europe (English)
France
Spain
Europe (English)
India
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
SDD mandates by REST API
Snippets
Payment methods
Plugins
Marketplace
Guides
Merchant Back Office
Back Office Expert
Functional guides

Resending the payment confirmation e-mail to the buyer

To resend the payment confirmation e-mail to the buyer in case it has not been received or if the email address has changed:

  1. In the transaction table, search for the transaction for which you would like to resend the confirmation e-mail to the buyer.
  2. Right-click the transaction and click Resend the transaction confirmation e-mail to the buyer.
    The dialog box for entering the e-mail address appears.

    The entry field is pre-populated with the buyer’s e-mail address that was saved during the transaction.

  3. Enter another e-mail address if necessary.
  4. Click OK.
Jobs
Legal
GDPR
2.93.0-doc-1.11