Exploring the interfaces for managing and monitoring activities
Depending on your offer, the management interface offers different menus.
| Icon | Menus | Description | Access |
|---|---|---|---|
 | Display mode | Icon next to the Lyra Collect title. Allows you to choose the display mode: via icons with menu names or simple icons. The icon appears horizontally or vertically depending on the display mode. | By default |
 | Test mode | Allows you to access the Test interface and perform/view the various actions in Test mode. | By default |
 | Production mode | Allows you to access the Production interface and perform/view the various actions in Production mode. | By default |
 | Dashboard | Allows you to obtain an overview presented on charts for the follow-up of your activity. | Optional |
 | Transactions | Allows you to view and track transaction details in real time. | By default |
 | Reconciliations | Allows you to track automated bank reconciliations, access a detailed overview of transactions (net result after deduction of commissions, refunds and chargebacks). | By default |
 | Refunds | Allows you to determine your repayment capacity based on your account balance and get a quick overview of your current, pending or completed refunds. Not available for Marketplaces. | Optional |
 | Manual review | Allows you to perform manual actions on transactions, for example, Apply or Reject an approved transaction. | By default |
 | Disputes | Allows you to view and manage dispute cases. In this tab, you will find ways to process/dispute chargebacks, request supporting documents, etc. | By default |
 | MOTO payment | Allows to make a manual payment on a buyer’s behalf. Please note that this payment method is not covered by 3D Secure. | Optional |
 | Users | Allows you to view and manage the store users if you have the necessary permissions. | Optional |
 | Documents | Displays the page for viewing and downloading Statements and invoices. | By default |
 | Other actions | Allows you to access the Expert Back Office. It can also be used for accessing the Lyra Collect online document archive. | Optional |
 | Identify your company/store | This icon is used for identifying the company associated with your store. | By default |
 | Help | Allows you to access documentation, contacts for technical questions and/or with regard to your payments. In the event of an incident, the service status tracking site is also available on this page. | By default |
 | My account | Allows you to access the Settings menu of your account to manage your preferences (language, time zone, display mode, etc.). Also allows you to access the Logout button. | By default |