Exploring the manual review interface
The Manual review tab only displays content if there are transactions whose status requires manual validation. In this case, a notification appears on the tab informing you about the number of transactions requiring manual review.
The transactions displayed in this tab will be validated or rejected by the merchant via a manual action.
Allows you to export the list of transactions in CSV format (compatible with Microsoft Excel).
|Filters||Allows you to display the search window with filters. For example, you can search for one or more transactions using their creation date and time, amount, status, order number, etc.|
|Customize the Columns display.|
Allows you to select the columns to be displayed for analyzing the content of your transactions.
By default, the Back Office displays the data deemed most relevant, but you can enable/disable the columns of your choice.
|Checkbox||Allows you to select one or more transactions before applying an action to that selection, for example, for validating or rejecting the transactions.|
|Context menu for viewing details|
This icon is present to the right of each transaction line. By clicking on this icon, you can display the context menu available for this transaction, for example, Details to see the transaction details, Validate or Reject the transaction.
|Details|| Allows to view transaction details. |
Clicking on this icon allows you to access details, e.g., about the payment method, the buyer, the amount of commissions, the transaction, etc.
You will also be able to perform operations with this transaction, such as Modify , Validate , Reject .
Allows, depending on card types, to modify the amount and the date of capture in the bank within certain constraints, for example, the modified amount cannot be greater than the initial amount.
Validates that the transaction can be postponed to the selected submission date.
Allows to reject a transaction.