Exploring the reconciliation tracking interface
The Reconciliations menu allows you to follow the automated bank reconciliation, to access the detailed information about your captures (total of your transactions, commission amounts, refund and chargeback amounts, holdbacks, etc.).
All the information is sorted by transfer execution date. Each transfer is identified by its date, reference, the amount of sales made over the period, the various refunds and chargebacks over the period, the amounts of commissions applied to each sale, the transfer amount, the dates of the operations that are part of this transfer, etc.
You can click on an underlined number to access the page with a detailed summary of the amounts.
The date of your transfers is defined according to the frequency established at the beginning of your relationship.
| Information | ID code | Description |
|---|---|---|
| Wire transfer execution date | date | Refers to the date when the transfer order is sent to the bank. As explained above, the transfer will be executed on the date that was established when you entered the relationship. |
| Wire transfer reference number | in black, underlined and clickable | Refers to the wire transfer reference number. By clicking this reference, you can display all the details (summary of the transfer, commissions, sales amount, possible refunds and chargebacks, etc.). |
| Sales amount | in green | Combines all the transactions made over the specified period. This is the total amount debited to the buyers. No commission has yet been applied. Clicking on the amount displays the sales details. |
| Refunds and chargebacks | in red | This line combines all refunds and/or chargebacks made by Lyra Collect regarding the transactions over the specified period. The amount appears in red and in negative because it will be debited from the sales amount. Click on the amount to display the details. |
| Commissions incl. VAT | in black | Refers to the commissions retained by Lyra Collect for each transaction. The gross commission is the sum of the commission amount before tax and the applied VAT. The sum of the commissions appears in negative since it will be debited from the sales amount. |
| Balance of operations | in black | The transaction balance is the amount remaining after subtracting commissions and amounts advanced for refunds and/or outstanding payments. |
| Miscellaneous operations | in black with a small icon  | Miscellaneous operations include all operations performed to readjust the reconciliation. These may be amounts to be added to or debited from the transaction balance. The details of these miscellaneous operations can be viewed by clicking the |
| Wire transfer amount | in green | This is the net capture amount (after deducting refunds, chargebacks, commissions and miscellaneous transactions) that will be transferred to the merchant’s bank account. |
| Icon | Action | Description |
|---|---|---|
 | Export | Allows you to export the list of transactions in CSV format (compatible with Microsoft Excel). |
 | Filters | Allows you to display the search window with filters. For example, you can search for:
|
 | Customize the Columns display. | Allows you to select the columns to be displayed for analyzing the content of your transactions. By default, the Back Office displays the data deemed most relevant, but you can enable/disable the columns of your choice. |
