Following up orders
The Expert Back Office lists the created payment orders.
Similarly to transactions, the payment orders that are no longer associated with a transaction that expired over 15 months earlier are automatically purged.
The Expert Back Office also allows to view the details of each order.
- the order reference,
- the type, which allows to quickly check if the order is made via WhatsApp, e-mail, URL or SMS.
The delivery status allows to make sure that the payment order has been received.
If the merchant has not deactivated the notifications, the status is automatically updated.