• France
status page
Demo shops
assistance
FAQContact support
Search
Categories
Tags
Europe (English)
France
Spain
Europe (English)
India
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
SDD mandates by REST API
Snippets
Payment methods
Plugins
Marketplace
Guides
Merchant Back Office
Back Office Expert
Functional guides

Following up orders

The Expert Back Office lists the created payment orders.

Similarly to transactions, the payment orders that are no longer associated with a transaction that expired over 15 months earlier are automatically purged.

The Expert Back Office also allows to view the details of each order.

The merchant will be able to manually arrange the position of the columns and add others, for example:
  • the order reference,
  • the type, which allows to quickly check if the order is made via WhatsApp, e-mail, URL or SMS.

The delivery status allows to make sure that the payment order has been received.

If the merchant has not deactivated the notifications, the status is automatically updated.

Jobs
Legal
GDPR
25.25.0-1.11