Customizing the body of the message to be sent
The merchant has the option to change the subject and body of the message containing the payment link.
By default, the e-mail containing the payment link has the following subject: “Your payment order”.
The default message is:
Message sent by %shop_name%
This e-mail contains a payment order of %amount% valid until %end_date%. To confirm the payment, click on the following link:
If you encounter any difficulties or if this message is not correctly displayed, contact %shop_contact%.
If you want to access the online shop: %shop_url%
It contains variables surrounded by two “%” that allow to dynamically display the associated values (e.g. %amount%).
The table below lists the available variables:
|%reference%||Payment order reference.
Corresponds to the Reference fieldof the Order details section.
Amount to be paid.Corresponds to the Amount field of the Order details section.
|%start_date%||The date of payment order creation.
When editing a payment order, this variable is set to the creation date registered at the time of the creation. This value cannot be edited.
|%end_date%||Link expiration date.
Corresponds to the Exp. date fieldof the Order details section.
Shop name defined in the shop configuration.
This link indicates:
A click on the link allows to access the payment page.
If the %url% variable is not included in the body of the message, the payment link will be automatically inserted at the end of the message.
|%shop_contact%||E-mail address to contact in case an issue occurs.
The e-mail address corresponds to:
The e-mail address of the shop administrator can be changed via the Expert Back Office (Settings > Shop > Configuration).
|%shop_url%||URL of the merchant website that is defined in the shop configuration.||No|
Subject: Offer %reference% valid from %start_date% to %end_date% for %amount%
Subject: Offer 1234 valid from XX/XX/20XX to XX/XX/20XX of EUR 100