Configuring the default validity period of a payment order

A payment order is always created with an expiry date.

Once the expiry date has passed, the buyer can no longer pay.

By default, a payment order is only valid on the day the order is created.

To change the default expiry date of a payment order:

  1. Go to Settings > Shop, then select the shop for which the configuration must be changed.
  2. Select the Configuration tab.
  3. Edit the section Default validity period of a payment order (in days) as desired.
  4. Click Save.

Note that:
  • When creating an order, the merchant has the possibility to set an expiry date for each transaction.
  • As long as the payment order has not been finalized (i.e. settled by the buyer), the merchant has the possibility to change the validity period of a payment order via the “Change the expiry date of the order” function of the Expert Back Office or automatically via the PaymentOrder/Update Web Service function (see appendices).