The “payment order by e-mail” service

The payment order by e-mail service allows:

  • to create a payment order,
  • to create a customizable e-mail, containing the link to the payment page,
  • to send the e-mail to the buyer.

Two statuses allow you to follow the payment order lifecycle:
  • Order status which defines if the order has been paid.
    Possible values:
    • In progress: no payment attempt detected.
    • Finalized : a payment attempt has occurred:
      • in green: the payment is accepted.
      • in red: the payment is refused.
    • Expired: the order expiry date is reached. The order has not been paid.
  • Delivery status which determines whether the order has been correctly transmitted to its recipient.
    Possible values:
    • In progress: the order is being sent.
    • Sent: the order has been successfully sent.
    • Failed: the order could not be delivered.

For more information, see the Various possible statutes for a payment order chapter.