• France
status page
Demo shops
assistance
FAQContact support
Search
Categories
Tags
Europe (English)
France
Spain
Europe (English)
India
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
SDD mandates by REST API
Snippets
Payment methods
Plugins
Marketplace
Guides
Merchant Back Office
Back Office Expert
Functional guides

Processing directories

Your SFTP account gives you access to a dedicated space for each shop (shopId) and a common space for the brand at the root (ROOT).
Use the directory:
  • shopId/request_ips for uploading payment files
  • shopId/result_ips for retrieving response files after your uploaded files have been processed.

    The result_ips folder is created once the first file has been processed.

    You cannot delete files from this folder.

    They are stored for 21 days and then automatically deleted.

    If you cannot find your response file in the result_ips folder, check if an error file (_ERROR or _DUPLICATE) is present in the folder. request_ips

Jobs
Legal
GDPR
25.22-1.11