• France
status page
Demo shops
assistance
FAQContact support
Search
Categories
Tags
Europe (English)
France
Spain
Europe (English)
India
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
SDD mandates by REST API
Snippets
Payment methods
Plugins
Marketplace
Guides
Merchant Back Office
Back Office Expert
Functional guides

Canceling a payment order

Yes, as long as it is active. If the buyer has already made the payment, the cancellation is impossible.

To cancel an active payment order:

  1. Display the payment order you wish to cancel.
  2. Click the icon with three vertical dots to the right above the selected order.
  3. In the menu that appears Cancel then click OK.
Jobs
Legal
GDPR
25.22-1.11