How do I reset a password?
You lost your password and cannot access Lyra Collect Back Office?
- Go to the login page of your Lyra Collect Back Office: https://secure.lyra.com/portal/
- Click on the Forgotten password? link.
The Forgotten password? window appears.
- Enter your login or your e-mail.
- Click Submit.You will then receive an email with the subject Reset your password - Lyra Collect. This email contains a hypertext link.
- Click on the hypertext link to display the Forgot your password? page.
- Enter then confirm your new password.
- Click Submit.
Your account has been updated.