• France
status page
Demo shops
assistance
FAQContact support
Search
Categories
Tags
Europe (English)
France
Spain
Europe (English)
India
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
SDD mandates by REST API
Snippets
Payment methods
Plugins
Marketplace
Guides
Merchant Back Office
Back Office Expert
Functional guides

error 10129 - Error 10129 - SOFORT_MISSING_PROJECT_ID

In PRODUCTION mode, if your Buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason(s) to resolve the issue:

Your Sofort MID configuration is incomplete.

You have requested the creation of payment on the SOFORT network. However, you have not populated the Project ID field in your contract configuration.

To resolve the issue:
  • Sign in to your Expert Back Office and via Settings > Company, open the Merchant IDs tab. Double-click your Sofort contract to complete the configuration.
Jobs
Legal
GDPR
25.25.0-1.11