error 10172

In PRODUCTION mode, if your buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason(s) to resolve the issue:

Amount higher than the amount supported by the payment option.

You have requested the creation of a payment by forcing the card type (vads_payment_cards) and the payment option (vads_payment_option_code) to be used in the payment form.

The transmitted amount (vads_amount) is not supported by the requested payment option (vads_payment_option_code).

To resolve the issue:
  • Modify the amount.
  • Modify the code of the payment option to use.
  • Check the available payment options for your MID via your credit organization.