error 10191 - Error 10191 - FRANFINANCE_MISSING_AUTHENT_CHAIN_FOR_WITH_FEES_OPTION
In PRODUCTION mode, if your buyer gets an error message such as:
| An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation. |
It becomes impossible to make the payment and the transaction is definitively lost.
You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.
The FRANFINANCE_MISSING_AUTHENT_CHAIN_FOR_WITH_FEES_OPTION error appears during a transaction via Franfinance.
We invite you to check the following reason(s) to resolve the issue:
| Authentication string missing for the "with fees” option. |
|---|
You have forced fee activation for a Franfinance payment via the vads_acquirer_transient_data field. However, the corresponding authentication key is missing in the configuration of your Franfinance MID. To resolve the issue:
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