error 10193

In PRODUCTION mode, if your Buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason(s) to resolve the issue:

The most valuable product type in the shopping cart is not supported by PRESTO
Presto payment method supports only the following product types:
  • AUTOMOTIVE
  • ENTERTAINMENT
  • HOME_AND_GARDEN
  • HOME_APPLIANCE
  • FLOWERS_AND_GIFTS
  • COMPUTER_AND_SOFTWARE
  • SPORTS
  • CLOTHING_AND_ACCESSORIES
  • TRAVEL
  • HOME_AUDIO_PHOTO_VIDEO
  • TELEPHONY

To resolve the issue:
  • Update the value of the vads_product_type field.