Canceling a transaction
If you have opted for the MarketPlace offer with LyraCollect, you must use the MarketPlace API to cancel your transactions.
This operation consists of canceling the transaction definitively. Partial cancellation (decreasing the amount) is not supported.
The Cancel operation is only available for the transactions that have not been captured.
- Display the Transactions tab.
- Select the transaction.
Click on the Filters icon () to search for the relevant transaction if it is not on the transactions list.
- Display the contextual menu.
Click on the icon.
- Click Cancel
- Click on OK to save your request.
After the cancellation, the payment status becomes Canceled