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Information request

An information request checks the validity of the card without debiting it.

It is a specific authorization request with an amount of 0 EUR.

If the acquirer does not support this request, a 1 EUR authorization request is made without captured by the bank.

Holders of prepaid and immediate debit cards will see a virtual debit of EUR 1 on their account.

The amount is restored when the issuer cancels the authorization, which can take up to 30 days for debit cards.

Information request are sent in the following cases:
  • Deferred payment, the capture date is beyond the authorization lifespan,
  • Creation or update of a card token without payment.

These operations appear in the Expert Back Office as a “Verification” type transaction.

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