• France
status page
Demo shops
assistance
FAQContact support
Search
Categories
Tags
Europe (English)
France
Spain
Europe (English)
India
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
SDD mandates by REST API
Snippets
Payment methods
Plugins
Marketplace
Guides
Merchant Back Office
Back Office Expert
Functional guides

Offering additional payment attempts

Configure the number of additional attempts in case of a rejected payment:

  1. Go to Settings > Shop and then click the shop where the configuration needs to be modified.
  2. Select Configuration.
  3. Enter the additional number of attempts allowed.

    Example: 2 attempts equal 3 in total.

  4. Check Instant Payment Notification URL on a declined attempt if you wish to receive a notification (IPN) for each refusal.
  5. Click Save.

Additional attempts are not allowed for installment payments.

Jobs
Legal
GDPR
25.18-1.11