Payment abandoned by the buyer
The transaction has not been created, and therefore cannot be viewed in the Expert Back Office.
Status of a VERIFICATION type transaction for which the authorization request or information request has been successfully completed.
This status cannot evolve.
Transactions with the “ACCEPTED” status will never be captured.
Waiting for capture
The transaction has been accepted and will be automatically captured at the bank on the expected date.
To be validated
The transaction, created with manual validation, is authorized. The Merchant must manually validate the transaction in order for it to be captured.
The transaction can be validated as long as the expiration date of the authorization request has not passed. If the authorization validity period has passed, the payment status changes to EXPIRED. The Expired status is final.
The transaction has been canceled by the Merchant.
The transaction has been captured by the bank.
Contact the technical support.
This status appears in the lifecycle of a payment with deferred capture.
The expiry date of the authorization request has passed and the Merchant has not validated the transaction. The account of the cardholder will therefore not be debited.
Transaction is declined.
The capture of the transaction is temporarily blocked by the acquirer (AMEX GLOBAL or SECURE TRADING). Once the transaction has been correctly captured, its status changes to CAPTURED.
Control in progress
Waiting for the response from the acquirer.
This status is temporary.
For CB or PPRO transactions, this status indicates that a refund has been requested. Verification is being made in order to validate the refund.
A notification will be sent to the merchant website to inform the Merchant of the status change.
Requires the activation of the Instant Payment Notification URL on batch change notification rule.
||Waiting for authorization
The capture delay in the bank exceeds the authorization validity period.
To be validated and
The capture delay in
the bank exceeds the authorization validity period.
A EUR 1 (or information request about the CB network if the acquirer supports it) authorization has been accepted.
The Merchant must manually validate the
transaction for the authorization request and the capture to