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Refunding a payment

To refund a payment, you must indicate which order it is linked to and which seller will take on the cost of the refund.

To request a payment refund, follow the 2 following steps:

  1. Create a refund request
  2. Follow up the request
  • Creating a refund request
  • Following up the refund request
  • Modifying a refund request
  • Canceling a refund request
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