Understanding cashouts

A cashout is a transfer from the sub-merchant’s holding account to their own bank account.

The operation is carried out automatically on D + d days after the payment, unless the Marketplace operator has blocked it in order to activate it manually.

  • D being the transaction capture delay.
  • d being the “cashout delay” of the sub-vendor as it was configured by the Marketplace operator (see the step Creating the seller in Marketing-Onboarding KYC).

For example, Mr Jones pays for an order today (D). If the capture takes place tomorrow (D+1) and if the Marketplace has defined a cashout period of 2 days for the sub-merchant, the transfer will take place in 3 days.

Thus, its amount corresponds to the sum of transactions carried out (and captured) d days earlier minus the refunds made (and captured) in the meantime.

For example, if the cashout delay is 2 days and 4 transactions of €250 have been captured the day before yesterday, including an item refunded yesterday, the cashout amount for this day will be equal to: (4 - 1) x 250 € = 750 €.