Providing the response file
The processing of payment y token files takes place daily at the following times in the Europe/Paris time zone.
- at 4:00 am, 5:00 am and 1:00 pm for the TEST files
- at 4:00 am for all PRODUCTION files submitted before 4:00 am
- at 5:00 am for all PRODUCTION files submitted between 4:00 and 5:00 am
Successfully processed request (REQ) files are moved to the shopId/ result_ips directory.
The response files (ANS) are provided between 8 a.m. and 9 a.m. and between 2 p.m. and 3 p.m. in the Europe/Paris zone.
The query file is automatically moved to the same directory.
The files in the shopId/ result_ips directory are archived and then automatically purged. You cannot delete them.
In case of a file validation error, the request file is renamed with a _ERROR or _DUPLICATE suffix in the shopId/ request_ips directory.
Once the error has been identified and fixed you can remove these files from shopId/ request_ips directory.
Otherwise, they will be automatically deleted after 7 days.
