Signing in to the Lyra Collect Back Office Sign in the Back Office: https://secure.lyra.com/portal/ Enter your login. Enter your password. Click Login.In case of an entry error of the login and/or password, the error message "Invalid username or password" will appear. You can correct your entry or click on the link Forgotten password or locked account. Click Other actions.The following window appears: Click on Expert Back Office to access your Expert Back Office