Viewing transaction details
Transactions can be viewed in the Expert Back Office via the Management > Transactions menu.
Via the Management menu, the merchant has access to real and TEST transactions.
Note:
Depending on the access rights, TEST transactions (e.g.: developer profile) and/or real transactions (e.g.: accountant profile) can be displayed.
The content of the Transactions in progress tab is displayed by default. All the transactions of the day are listed.
Characteristics of a payment made with Edenred electronic vouchers:
Successful Edenred payments can be viewed in the Expert Back Office > Captured transactions tab.
Failed and complementary/split payments are visible via Expert Back Office > Transactions in progress tab.
To view the details of a transaction:
- Select a transaction.
- Right click on it and select Display transaction details or double-click the transaction you wish to see the details of.
The Details of a transaction in progress dialog box appears.
- The used payment method.
- The Split payment tab with the details of the split payment.
- The transaction identifier
- The order reference
- The transaction amount
- The creation date of the transaction
- The transaction status