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Obtaining help

Looking for help? Check our FAQ on our website

https://docs.lyra.com/en/collect/faq/sitemap.html

If you have any technical questions or need assistance, our tech support is available

from Monday to Friday from 9 a.m. to 6 p.m.

 

by phone at:

 
       
 

   
  by e-mail : support-ecommerce@lyra-collect.com  
 

   
  and via your Expert Back Office, Help > Contact support  

To facilitate the processing of your demands, you will be asked to communicate your shop ID (an 8-digit number).

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