• France
status page
Demo shops
assistance
FAQContact support
Search
Categories
Tags
Europe (English)
France
Spain
Europe (English)
India
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
SDD mandates by REST API
Snippets
Payment methods
Plugins
Marketplace
Guides
Merchant Back Office
Back Office Expert
Functional guides

Obtaining help

Looking for help? Check our FAQ on our website

https://docs.lyra.com/en/collect/faq/sitemap.html

If you have any technical questions or need assistance, our tech support is available

from Monday to Friday from 9 a.m. to 6 p.m.

 

by phone at:

 
       
 

   
  by e-mail : support-ecommerce@lyra-collect.com  
 

   
  and via your Expert Back Office, Help > Contact support  

To facilitate the processing of your demands, you will be asked to communicate your shop ID (an 8-digit number).

Jobs
Legal
GDPR
25.25.0-1.11