Obtaining help

Looking for help? Check our FAQ on our website

If you have any technical questions or need assistance, our tech support is available

from Monday to Friday from 9 a.m. to 6 p.m.

	by phone at:


	by e-mail :	support-ecommerce@lyra-collect.com

	and via your Expert Back Office, Help > Contact support

To facilitate the processing of your demands, you will be asked to communicate your shop ID (an 8-digit number).