• France
status page
Demo shops
assistance
FAQContact support
Search
Categories
Tags
Europe (English)
France
Spain
Europe (English)
India
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
SDD mandates by REST API
Snippets
Payment methods
Plugins
Marketplace
Guides
Merchant Back Office
Back Office Expert
Functional guides

Cancel or refund via Sylius

WARNING: Your shop must have the REST Web Services option activated to be allowed to perform a refund from your CMS.

To perform a refund operation from your CMS Back Office:

  1. Go to the Orders menu.
  2. Click on the order that you would like to refund.
  3. Click the Refund button.
  4. If the payment has already been captured in the bank we will proceed to a refund.
    If the payment has not been captured in the bank we will proceed to a refund.
Jobs
Legal
GDPR
25.17-1.11