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Setting up the Instant Payment Notification URL

This notification is required to communicate the result of a payment request.

In your Expert Back Office, you must set up a URL that will be systematically called after a payment. It will inform the merchant website of the payment result even if your client has not clicked on return to the shop.

This parameter is called Instant Payment Notification URL at the end of the payment.

To set up this notification:

  1. Right-click Instant Payment Notification URL at the end of the payment.
  2. Select Enable the rule.
  3. Right-click Instant Payment Notification URL at the end of the payment once again.
  4. Select Manage the rule.
  5. Enter the following URL in the fields URL to call in TEST mode and URL to call in PRODUCTION mode (Notification URL of the Hosted payment page V1, V2 section): the URL to copy is present in the module configuration (Notification URL).

    The URL must resemble the one below:

    https://www.your-domain.com/index.php?option=com_virtuemart&view=pluginresponse&task=pluginnotification&tmpl=component

    Replace your-domain.com with the domain name of your website.

  6. Enter the E-mail address(es) to notify in case of failure.
  7. To specify several e-mail addresses, separate them with a semi-colon.
  8. Set up the parameters for Automatic retry in case of failure.
    This option allows to automatically send notifications to the merchant website in case of failure (up to 4 times).

    A notification will be considered as failed if the HTTP code returned by the merchant server is not in the following list: 200, 201, 202, 203, 204, 205, 206, 301, 302, 303, 307, 308.

    Automatic retry does not apply to notifications manually triggered via the Expert Back Office.

    Call attempts are scheduled at fixed intervals every 15 minutes (00, 15, 30, 45). After each failed attempt, a notification e-mail is sent to the e-mail address specified earlier.
  9. Save the changes.
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