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Searching for a transaction in progress

Via the search tool:

  1. Select Transactions is progress.
  2. Fill in your search criteria.

    There can be multiple search criteria. There are no restrictions to the number of criteria. However, the more criteria there are, the longer the response time will be. In the event of a time-out, the merchant is prompted to limit his/her search range.

    The search criteria are:

    • Shops ('all' by default)
    • Date/time of creation
    • Date/time of capture in the bank
    • Merchant order reference (provided by the merchant in the form)
    • Buyer’s e-mail address
    • Buyer reference (buyer code provided by the merchant)
    • UUID (unique payment reference generated by the payment gateway and returned to the merchant website at the end of the payment)
    • Payment card number, BIC or IBAN
    • Transaction number
    • Authorization number
    • Token (Buyer ID or UMR)
    • Recurring payment reference associated with the token
    • Card presence
    • Type of operation:
      • debit: the merchant account is credited,
      • credit: the buyer’s account is credited,
      • verification: operation allowing to check the card validity. It never results in a debit or a credit.
      • pre-authorization
    • Payment mode
      • Single payment
      • Payment in installments
      • etc.
    • Payment method (search is restricted to the payment method used)
    • Merchant ID (MID): allows to restrict the search to the merchant ID or the wallet
    • Amount (allows to define minimum and maximum amounts)
    • Transaction status (restricts search to transaction status)
  3. Click the Quick search button.
    A list of quick searches is also available to the merchant:
    Results are displayed in the transaction details view.
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