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Availability

The reports are made available only via the SFTP space.

The files are deposited in the /log directory of the SFTP space provided by the payment gateway.

The merchant chooses only one frequency.

  • Daily:
    • Every day, you will receive the log 8.00 pm, containing all the transactions from D-1 (with the payment date from midnight UTC D-1 to midnight UTC D).
  • Weekly:
    • Every week, depending on the chosen day, you will receive the log at 8.00 pm, with all the transactions from D-7 to D-1.
  • Monthly (default):
    • Every month, on the 5th day, you will receive the log at 8.00 pm, with all the monthly M-1 transactions.

If the merchant would like a daily or weekly frequency, he or she must contact sales administration.

 

The merchant log is not available in TEST mode.

The merchant activity log will always be generated, even if it does not contain any transactions (empty file with a header).
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