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Following the processing of your direct debits

Lyra Collect provides a log that allows to follow the processing of your direct debits: the financial reconciliation log.

It allows the merchant to reconcile the completed payments, refunds, chargebacks, fees and various other operations.

In the context of SEPA direct debits, the log contains:
  • The direct debits issued, once the transfer of funds is completed;
  • The rejections that occurred while the bank was processing the SEPA direct debit captures;

    Examples: debtor account format error, closed account, insufficient funds, unknown client.

  • The unpaid direct debits.

See the documentation describing the log format for more information.

https://docs.lyra.com/en/collect/back-office/reporting/sitemap.html

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