• France
status page
Demo shops
assistance
FAQContact support
Search
Categories
Tags
docs.
France
Spain
Europe (English)
India
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
SDD mandates by REST API
Snippets
Payment methods
Plugins
Marketplace
Guides
Merchant Back Office
Back Office Expert
Functional guides

Importing existing direct debit mandates

If the Merchant has already signed direct debit mandates, there are several solutions for declaring these mandates and being able to use them with the payment gateway (see chapter Importing existing mandates).

Storing and archiving imported mandates remains the only responsibility of the Merchant.

In the event of a dispute initiated by the debtor, the Merchant must be able to provide the signed mandate.

Jobs
Legal
GDPR
25.22-1.11