Transaction management
- Canceling a transaction
- Refunding a transaction via the Merchant Back Office
- Analyzing a refused payment
- Recovering a sale after a refused payment
- Proof of a refused payment
- Managing an expired transaction
- Time difference observed in the Back Office
- What is a chargeback?
- When do chargebacks occur?
- What to do in case of a chargeback?
- Tracking a chargeback or responding to a request via the Merchant Back Office
- Checking whether my claim has been accepted or rejected
- Viewing statements and invoices
